Frequently Asked Questions
Which Certificates and Quality Certificates do you have?
All our products have TSE, ISO, and CE certificates (TSE ISO9001, TSE ISO9000, TSE ISO14001, TS ISO 10545)
Serapool Porcelain, which does not see "quality" as just a document, believes that the real quality understanding is the value-added products and after-sales service it offers.
What are the Anti-Slip Grades of Your Products?
Depending on the product, our products have anti-slip ratings of R11, R12, and R13. Information about the anti-slip values of our products is available in our catalogs.
Why Material Selection is Important in Thermal Pools?
Thermal pools are often used for healing, but they also have a relaxing effect. Due to the level of minerals in thermal water, problems such as contamination and discoloration may occur in the products used in and around the pool. For this reason, it would be right to choose products that are not affected by this mineralized water. Serapool Porcelain products eliminate the problem of thermal pools with their stain-resistant surface and quality.
How are Olympic Pools Different from Swimming Pools?
Olympic swimming pools are swimming pools designed in accordance with the standards of the International Swimming Federation (FINA), which can be used by individuals interested in swimming for training purposes and are suitable for Olympic swimming competitions and water sports competitions.
Olympic pools are different from other swimming pools in many ways. Olympic pools are used for competitions. It is not a public pool. They have various numbers of lanes. There are progressively higher diving boards. Olympic pools have various equipment such as signal flags and separators. In this way, it is transformed into a pool for water sports and competitions. Olympic pools cannot be used for competition purposes unless they are built in accordance with the standards.
Olympic pools are divided into two categories;
- Full Olympic (long lane) swimming pools and
- Semi-Olympic (short lane) swimming pools
Are Olympic Pools and Swimming Pools Different in Terms of Flooring?
Olympic swimming pools are built according to international standards. For this reason, the Olympic pool coating materials used in the construction of these pools must also be of high standards. Olympic pools use materials that comply with Olympic dimensions and standards. If it meets certain criteria, every coating material that meets the standards is used in blue tones. Similar to other swimming pools, non-slip tiles, gratings, edge handles, and terrace anti-slip are used in Olympic pools.
Are There Any Materials Specially Used for Olympic Pools?
The standards for the structure of Olympic pools, landscaping, lane structures, and all other standards are determined by FINA (International Olympic Committee). The materials used must comply with these standards. However, according to FINA standards, Olympic pool walls should have non-slippery surfaces extending up to 0.8 meters below the water surface. It should be suitable for a structure that can allow athletes to touch themselves and move back in a way that does not pose a danger to athletes. For this, appropriate tiles should be used on the walls. Olympic pools are private pools whose construction processes are mostly carried out by public institutions and clubs and educational institutions engaged in swimming sports.
How did Circulation happen in Pools?
Circulation in pools is of two types.
- Overflow System
- Internal Suction (Skimmer) System
What is an Overflow System?
This type of pool has a balance tank. The water absorbed from the balance tank is filtered and pumped into the pool, the pool overflows from the overflow chute with the effect of the water pumped into the pool and returns to the balance tank again. The overflow chute can be located inside or outside the pool. In official game pools, Olympic pools, large facility pools, and internal or external overflow pools are generally preferred. It is important to have an overflow in order to clean the water well. In addition, it is beneficial to choose an overflow system in terms of homogenizing the fluctuation effect of water, especially in competition pools.
What is the Thickness of the Products?
Thicknesses vary from product to product. It is 5.5 mm for the mosaic product group, 6 mm for the 12.5x25 tile group, and 7.5 mm for the 33x66 cm product group.
We offer our customers the advantage of producing our products as thin due to the porcelain feature of our products.
Do You Practice Pooling?
Serapool Porcelain manufactures pool covering materials. Our dealers apply for pool construction.
Are Your Products Resistant to Frost and Temperature Changes?
One of the most important features of Serapool Porcelain pool coating materials is their superior durability and durability performance. Our products are not affected by hot and cold temperature changes; they are extremely resistant to rain, snow and frost. The low water absorption of our products ensures that the material is not affected by frost in cold weather conditions. Our quality certificates support the frost resistance of our products.
Do Products Fade, Dull or Change Color?
Our products do not show sensitivity because they are cooked at 1220 degrees. All our products are resistant to UV rays. Thus, they are not affected by the sun and their colors do not fade or dull. Therefore, it preserves its first day's eye-catching appearance for many years.
Why is Water Absorption Rate Important?
The main reason for the use of porcelain in the pool is that the water absorption of porcelain tile is close to zero. The low water absorption ensures that the material is not affected by cold weather conditions and frost. Due to the high water absorption rate of ceramic, ceramic can expand and burst when it encounters frost.
How Much Should the Joint Gaps Be in the Flooring?
We recommend joint gaps of 5 mm for Olympic series products and 3 mm for mosaic and natural series products.
Why Do You Consider Joint Fillings in Square Meter Calculation?
According to TS EN 1441 standards, the nominal size is the sum of the nominal size (the size taken as a reference in defining the boundary dimensions), the working size of the tile (the size that should be in accordance with the actual size within the limits of the size prescribed and permitted for production) and the joint width. Therefore, joint fillings must also be taken into account when calculating square meters.
Why Should I Use Anti-Slip Stairs?
In the pool, it is difficult to see the stairs due to the reflection in the water. Therefore, if the steps are not noticed, falls and accidents may occur. In order to minimize the impact of the impact in the event of a fall or an accident and to prevent injuries, the end edges of the stair anti-slip are beveled and rounded, and 3 lines on the anti-slip provide additional slip resistance. One of the most important criteria in a pool covering material selection is the non-slip value of the product. In order to prevent slipping problems on pool sides and wet floors stair steps should have high anti-slip properties. Serapool Porcelain stair non-slippers prevent the risk of slipping and falling at the entrance and exit of the pool with their finely thought-out details. Thus, the stair non-slippers allow you to enter the pool with peace of mind.
Why Should I Use Concave and Convex Products?
In order to prevent injuries, bumps, and injuries that may occur in the pool and to ensure aesthetic integrity, the intersecting surfaces should be softened as much as possible. In general, the use of convex parts as a set provides comfort and safety in the pool, while concave parts to be used on the pool floor will help cleaning robots clean the edges and corners more easily and leave no residue. Concave and convex parts help to eliminate risky situations by softening sharp and pointed areas. For this reason, it is strongly recommended to use concave and convex parts in pools. The most important factor in using these pieces in places such as stair steps is to minimize the impact of impact in the event of a fall or accident and to prevent injuries. In terms of aesthetics, it is used to see the 90º corners in the tile edge pieces and to make the turns more useful instead of laying the tiles on top of each other.
Do Materials Moss? Are the Products Easy to Clean?
Porcelain pool coating materials that prevent the formation of bacteria with their waterproof and stain-resistant smooth surface are very hygienic. The impermeability feature prevents the penetration of moisture into the tiles, preventing the formation of algae and dirt. The products are extremely easy to clean. Regular pool maintenance and cleaning are also very important to keep the pool clean.
I want to build an overflow pool. What should be the slope angle of the handle?
In overflow pools, an inclination angle of 3-8% is required for the water to reach the weir area in a smooth direction without hitting the handle ends and splashing during fluctuation. In training pools, the handle inclination angle should be 4.7% according to the specification.
We want to renovate our sports pool. Can we apply to the old product?
- Applying the old product is not a situation we recommend in terms of long-term use and aesthetic appearance.
- In addition, very accurate insulation of the pool is required before the application of the new product. We do not recommend the application process on the old product since correct insulation cannot be made on the old product.
- We recommend removing the old coating materials when renovating the pool. It is essential that the masters who will perform the coating process are experts in their field of pool applications.
- All kinds of materials to be used in the coating must be of first-class quality. These materials are one factor that extends the pool's life.
- While covering the pool, it should also be ensured that the preferred coating materials are available when the pool requires renovation.
Why Should I Use Porcelain Products in Sports Pools?
It is extremely important to create a healthy environment both in swimming pools with crowded user masses and in swimming pools used in homes and used by fewer people. Porcelain is one of the healthiest, most hygienic, and most reliable materials for pools. Porcelain, which is superior in every respect compared to alternative products, provides quality, durability, reliability, and hygiene, as well as aesthetically superior features.
Why is there a difference in the color of the water in different pools with the same product?
The depth of the pool, its location, the pH value and cleanliness of the water, and the time of day (position of the sun) have a great influence on the color of the water. For this reason, the same pool covering material can have different appearances in different projects.
How to Pack and Ship?
All products are packed with the necessary packaging labels before dispatch. The products are dispatched from the shipping department in accordance with the dispatch order.
Serapool Porcelain, which brings a different perspective to pools with the understanding that "perfection is hidden in fine details", offers safety, aesthetics, and comfort to its customers with concave and convex parts.