Cookie Notice

This Cookie Notice aims to stipulate the conditions and terms concerning the use of personal data shared with the Company by the Platform users/members/visitors (‘’Data Subject’’) during the operation of the website operated by Serapool Porselen San. ve Tic. A.S. ("Company") and all online or offline channels (hereinafter will be referred to as ‘’Platform’’ collectively) that we put in your service in the digital media or produced by the Company during the use of the Platform by the Data Subject.

The Data Subject hereby declares that s/he has been informed concerning the processing of his/her personal data in this Notice and s/he has given consent to use of his/her personal as specified here.

In this notice, we would like to explain to you what kind of cookies we use for what purposes on our website and how you can control these cookies. As Serapool, we can discontinue using of cookies we use on our website, change their types or functions, or add new cookies to our website. Therefore, we reserve the right to change the provisions of this Cookie Notice at any time. Any changes made on the current Cookie Notice will gain validity when they are published on the website or in any public medium. Please go to the end of this notice for the last update date.

Cookies Used on Our Website

The Cookies are used on the Platform to enable Data Subjects to utilize from the Platform most efficiently and to improve the user experience. If you do not prefer the use of cookies, you can delete or block cookies from your browser's settings. However, we would like to remind you that this may affect your use of the Platform.

Both first-party cookies (placed by the website you are visiting) and third-party cookies (placed by servers other than the website you visit) are used on our website.

Mandatory Cookies

Some cookies are mandatory so that you can experience the full functionality of our website. They allow us to maintain user sessions and prevent security threats.

Functionality Cookies

These are the cookies that help certain non-critical functions on our website. These functions include embedding content such as videos or sharing the website contents on social media platforms.

Preference Cookies

These cookies help us save your settings and set your browsing preferences such as language preferences and thus, you have a better and more efficient experience on your future visits to the website.

Analytical Cookies

The analytical cookies are the cookies that enable the generation of analytical results such as the number of website visitors, the detection of the pages displayed on the website, the hours of visits the website, acts of scrolling website pages.

Social Media Cookies

These cookies gather information about your use of social media. To illustrate, the cookies can be used to utilize your information on your Facebook/Twitter accounts to create customized advertisements or market research.

Targeting or advertising cookies

We use cookies to make product and service promotions to you on our website or in media other than our website. Furthermore, we may collaborate with some of our business associates to make advertisements and promotions to you on or off our website. To illustrate, the cookies can be used to track whether or not you have clicked on an advertisement you see on our website and you have utilized the service on the website where that advertisement directs you after attracting your attention. Moreover, we can use the cookies we use on our website to provide visitor segmentation.

Can the Use of Cookies Be Blocked by Data Subjects?

Data Subjects have the opportunity to customize their cookies preferences by changing their browser settings. If the browser used provides this opportunity, it is possible to change the cookies preferences through the browser settings. Thus, Data Subjects have the opportunity to block the use of cookies, to choose to get a warning before the cookie is used or to disable or delete only some cookies although these may differ depending on the possibilities offered by the browser.

The Cookies preferences may need to be made individually for each device where the user accesses the Platform.

Adobe Analytics


Google Adwords

Google Analytics

Google Chrome http: //

Internet Explorer




Method of and Legal Grounds for Personal Data Collection

Your personal data are collected through cookies electronically based on the legal grounds for the legitimate interest of our Company within the scope of your visit to our website. Your personal data collected can be processed for the purposes specified in this Cookie Notice within the scope of personal data processing conditions and purposes specified in the 5th and 6th Articles of the Law.

To Whom and For What Purposes Your Personal Data Can be Transferred

We may share your personal data within the scope of this Cookie Notice with the company's business associates and suppliers, Serapool Group companies and shareholders, legally capable institutions and organizations, and legally capable private legal entities limited to realize the following purposes and in compliance with the relevant legislation.

Which Cookies Are Used for What Purposes?

The Cookies are small text files stored by websites you visit on your device or network server via browsers. We use cookies for miscellaneous purposes on our website and process your personal data through these cookies.

The main purposes of using cookies on our website are as follows:

to improve the services offered to you by increasing the functionality and performance of the website,

to improve the website and to offer new features on the website and to customize the offered features according to your preferences,

to ensure the legal and commercial security of the website, you, and our Company.

to carry out a customization, targeting, and advertising activities on the website.

What Are Your Rights to Access the Data and Request Correction?

Under Article 11 of the KVK Law (Law on the Protection of Personal Data), the Data Subjects have the following rights:

to learn whether their personal data is processed or not,

to request information regarding this if their personal data has been processed,

to learn the purpose of the processing of the personal data and whether or not they are used appropriately for this purpose,

to know the third parties to whom their personal data is transferred at home or abroad,

to request correction of the personal data if they have been processed incompletely or incorrectly and to request notification of this correction procedure to third parties to whom the personal data has been transferred,

to request the erasure or destruction of the personal data if the reasons for processing have no longer available although they have been processed in compliance with the provisions of the Law on the Protection of Personal Data No. 6698 and other relevant laws and thereby, to request the third parties to whom the personal data has been transferred,

to object to the occurrence of a result to the detriment of the person through analyzing the processed data exclusively through automated systems,

to request the indemnification of their losses in case of suffering a loss due to any illegal processing of personal data.

You can submit your requests concerning your aforesaid rights to our Company by filling out the Data Subject Application Form available at Depending on the nature of your request, your applications will be concluded complimentarily as soon as possible and within thirty days at the latest; however, if the procedure requires an additional cost, you may be charged according to the tariff determined by the Personal Data Protection Board.

Last update date: 09.03.2023