BN Hotel Thermal & SPA stands out as Mersin’s first five-star thermal hotel and represents a landmark in Turkey’s evolving thermal tourism landscape. With its advanced infrastructure, high service standards, and natural thermal resources, the facility has set a new benchmark for the industry. We spoke with Yusuf Narlı, Board Member of BN Hotel Thermal & SPA, about the collaboration with Serapool, the importance of material selection in thermal architecture, and the unique elements of this prestigious project.
Right Materials for Lasting Comfort: Thermal Harmony with Serapool
In thermal-oriented properties such as BN Thermal Hotel, material selection for pools and wet areas must address more than just visual appeal. Durability against the mineral content of thermal water, color and surface stability, slip resistance, and longevity are all critical performance factors.
You operate various facilities such as indoor and outdoor thermal pools, freshwater pools, kid-friendly play pools, thermal jacuzzis, hammams, and saunas. What do you prioritize when selecting materials for such specialized areas, and how did Serapool support you in this regard?
“Our main concern was potential staining and discoloration caused by the high mineral content of thermal water. Serapool’s thermal-specialty porcelain pool tiles helped us overcome this issue effectively.”
Application Areas of Serapool Products
Serapool products were incorporated throughout both the functional and aesthetic zones of the BN Thermal Hotel, including:
- Outdoor and indoor pools
- Steam rooms
- Thermal jacuzzis
- Private shower areas
- SPA surroundings
How did your partnership with Serapool begin, and where were their products used in your hotel?
“We had previously used Serapool products in other venues and were very satisfied. In this project, we applied them across indoor and outdoor pools, steam rooms, and custom-designed showers.”
Reliable Delivery, Trusted Execution
In any large-scale project, logistics and supply chain efficiency are as vital as product quality. Yusuf Narlı emphasizes that Serapool consistently delivered on time, contributing to smooth project execution.
What advantages did working with Serapool offer you?
“In this industry, timely delivery is one of the biggest advantages. Throughout our project, we experienced no delays at all—Serapool delivered precisely as promised.”
Custom Solutions for Sensitive Surfaces
Although standard products from Serapool’s portfolio were used throughout most of the hotel, custom solutions were developed for critical areas such as thermal pools and special shower zones.
Did your project require customized tile solutions, or did Serapool’s existing product range meet your needs?
“While we mostly used products from Serapool’s existing range, we did choose custom solutions for thermal pools and specialty showers. These bespoke products helped us complete the project with great success.”
The Serapool Perception: Quality, Variety, Precision
According to Yusuf Narlı, Serapool is more than just a manufacturer—it is a true project partner. Their engineering support and corporate culture reflect a commitment to excellence and collaboration.
What impression has Serapool left on you in terms of product quality, variety, and support? What stood out the most?
“We chose Serapool because of their product diversity, premium quality, collaborative approach, and most importantly, their flawless performance in meeting tight delivery schedules during the construction phase. These were key factors for us.”
Describing Serapool in Five Words
When asked to summarize Serapool in five words, Yusuf Narlı responded:
“Quality, variety, logistics, precision, solutions.”
Choosing the Right Tiles for SPA Spaces
Tile selection in SPA environments plays a crucial role in both functionality and guest satisfaction. For more insights, read our article: What Is a SPA? Choosing the Right Tiles for SPA Pools.
